Security
Last updated on July 12, 2025
Imprint uses industry-leading technologies and AI-enhanced security protocols to protect your data against unauthorized access, disclosure, use, and loss.
All Imprint administrators receive continuous security training during company onboarding and on a quarterly basis.
Security at Imprint is directed and maintained by our founders and overseen by our dedicated security team.
1. Infrastructure and Network Security
Our platform is hosted on Railway's infrastructure in Amsterdam, Netherlands, with additional distributed presence across Railway's global network. Railway operates enterprise-grade data center facilities that maintain rigorous physical security measures and compliance certifications.
Railway Data Center Infrastructure: Railway's Amsterdam facility includes:
Multi-tier physical security with controlled access points
24/7 security monitoring and surveillance systems
Biometric access control and security personnel
Environmental monitoring and disaster protection systems
Redundant power and cooling infrastructure
Network-diverse connectivity with multiple Tier 1 ISPs
Security Certifications: Railway's infrastructure partners maintain:
Comprehensive security and compliance programs
Industry-standard certifications including ISO 27001
Regular third-party security audits and assessments
Compliance with European data protection regulations including GDPR
Physical security measures meeting enterprise standards
Imprint employees do not have physical access to any data centers, servers, networking equipment, or storage media.
2. Logical Access Control
We maintain strict controls over infrastructure access:
Limited administrator access to authorized employees only
Multi-factor authentication requirement for all administrative access
Detailed audit logging and monitoring
Private network administration with zero-trust architecture
Regular certificate rotation and key management
AI-powered anomaly detection for suspicious access patterns
3. Authentication Security
Our authentication system provides enterprise-grade security through multiple mechanisms:
OAuth2 integration with Google
Session-based authentication with automatic token rotation
Comprehensive token refresh and expiry management
Scope-based authorization controls with role-based access
Active session validation and real-time monitoring
Single Sign-On (SSO) support for enterprise customers
With Single Sign-On (SSO), we allow users to access multiple applications with a single set of credentials, simplifying user management and reducing password-related vulnerabilities.
4. AI Security & Privacy
As an AI-native platform, Imprint implements additional security measures for AI processing:
Data isolation ensures your documents are processed in isolated environments
AI model encryption protects proprietary algorithms and processing logic
Zero data retention policy for AI training - your documents are never used to train our models
Edge processing capabilities to minimize data transmission
Encrypted AI pipelines with end-to-end protection during document analysis
5. Location & IP Security
We maintain robust location-based security through continuous monitoring and verification:
Location tracking and verification for all access attempts
Known IP address monitoring and validation
Automatic notifications for new location access
Account locking after multiple suspicious attempts
Comprehensive location-based risk assessment
Real-time email alerts for security events
AI-powered behavioral analysis to detect unusual access patterns
6. Data Flow Security
Data Arriving from Customers
We maintain strict security standards for incoming data:
HTTPS encryption using TLS 1.3 or above
Rejection of connections using TLS below 1.2
Zero-trust network with full traffic encryption
Regular SSL configuration testing via SSL Labs
AI-enhanced rule and anomaly-based request monitoring
Document content scanning for malware and threats
Data Leaving the System
Customers can access their data through multiple secure channels:
Web Application (app.imprint.so)
REST API (api.imprint.so)
Webhook integrations with enterprise-grade security
All data access methods ensure TLS 1.3+ encryption in transit and comprehensive audit logging.
7. Application Security
Authentication Methods
We support multiple secure authentication options:
Sign In with Google:
Google/GSuite account integration
Annual Google Security Assessment
Third-party security audit validation
REST API Authentication
Brute force resistant API keys with intelligent rate limiting
Self-service token management with granular permissions
Secure key storage and transmission
Session-based request validation with automatic rotation
Origin validation and environment-specific controls
AI-powered API threat detection
Verification for Destructive Operations
To prevent accidental or unauthorized destructive actions, we implement:
Multi-factor verification codes for major operations such as deleting a project or user
Comprehensive user permission management to control access to sensitive functionalities
Time-delayed execution for critical operations with cancellation windows
AI analysis of destructive actions to flag potentially malicious behavior
8. Document Security & Compliance
Cryptographic Security
Document sealing using advanced cryptographic signatures to prevent tampering
Multi-level signature support (Simple Electronic Signature, UETA, etc.)
Timestamp authority integration for legal compliance
Certificate-based signing with Hardware Security Module (HSM) support
End-to-end encryption for all document processing workflows
Compliance Standards
Imprint adheres to major electronic signature regulations and standards:
ESIGN Act compliance for legal validity in the United States
eIDAS regulation compliance for European Union operations
21 CFR Part 11 compliance for FDA-regulated industries
GDPR compliance for data protection and privacy
AI Document Processing Security
Content-aware encryption that protects sensitive information during AI analysis
Federated learning models that never expose raw document content
Differential privacy techniques to protect individual document characteristics
Secure multi-party computation for collaborative document processing
9. Business Continuity
High Availability
Our platform operates on Railway's infrastructure in Amsterdam, Netherlands with:
Redundant servers within Railway's Amsterdam data center facility
Auto-scaling infrastructure with AI-optimized resource allocation and Railway's dynamic scaling
Private networking between services for secure, high-performance inter-service communication
Infrastructure redundancy with Railway's enterprise-grade hosting capabilities
Zero-downtime deployments with Railway's instant deployment capabilities
Intelligent load balancing with automatic traffic distribution
Backup Systems
We maintain comprehensive backup procedures within Railway's Amsterdam infrastructure:
Continuous data replication with Railway's automated backup systems
Encrypted storage with military-grade encryption standards on Railway's secure infrastructure
Real-time integrity verification with blockchain-based checksums and Railway's native monitoring
Automated restoration testing with AI-powered validation within Railway's platform
Point-in-time recovery capabilities with granular restoration options
Data sovereignty compliance ensuring all backups remain within Netherlands jurisdiction
Disaster Recovery
We maintain ready-to-deploy recovery procedures within Railway's Amsterdam infrastructure:
Infrastructure redundancy within Railway's Amsterdam hosting facility
Documented recovery processes with step-by-step procedures optimized for Railway's platform
Regular testing and validation of disaster recovery protocols on Railway's infrastructure
Incident response protocols with AI-assisted threat analysis and Railway's real-time monitoring
Business continuity planning with stakeholder communication procedures and Railway's status systems
Data sovereignty compliance ensuring all recovery processes remain within Netherlands jurisdiction
Automated failover mechanisms leveraging Railway's platform capabilities for service continuity
10. Monitoring & Threat Detection
We provide comprehensive security monitoring powered by AI:
Real-time event logging with anomaly detection
AI-powered suspicious activity alerts and automated response
Behavioral analysis for user and system activity tracking
Security audit trails with immutable logging
Proactive threat hunting with machine learning models
User notifications for security events and policy changes
24/7 security operations center monitoring
AI-Enhanced Security Features
Predictive threat modeling to anticipate security risks
Automated incident response for common security events
Pattern recognition for detecting sophisticated attacks
Adaptive security controls that evolve with threat landscape
Machine learning-based fraud detection for document authenticity
11. Privacy & Data Protection
Data Sovereignty
Data residency controls to meet regulatory requirements
Open-source transparency with publicly auditable code
Customer data ownership with clear data processing agreements
Privacy by Design
Minimal data collection principles with purpose limitation
Automated data retention policies with secure deletion
User consent management with granular privacy controls
Privacy impact assessments for new features and processes
12. Contact & Reporting
For security concerns, vulnerability reports, or questions about our security practices:
Email: support@tryimprint.app
Bug Bounty Program: Available for responsible disclosure
Security Documentation: Available upon request for enterprise customers
We maintain a responsible disclosure policy and work with security researchers to identify and address potential vulnerabilities. Our security team responds to all reports within 24 hours and provides regular updates throughout the resolution process.
